Maintenance Services


Maintenance Services

Annual Maintenance

Annual Maintenance Program (Comprehensive & Non-comprehensive) ensures that all installed equipment perform optimally with minimum service disruption for the customer. Hypercom’s maintenance services include remote monitoring, routine maintenance and downtime repair.



Remote Monitoring Service

Remote monitoring is provided 8 x 5 through Hypercom Operation and Maintenance Centre (OMC) software platform.. It provide real-time or scheduled query for parameters configuration and status update.



Routine Maintenance Service

Based on service level agreement and customer requirements, Hypercom can design a suitable routine maintenance service package for all equipment and solution rendered. Trained technicians can be deployed to site for physical inspection, fault rectification or firmware upgrade. This is to ensure that potential faults are detected early so that equipment downtime is minimized.



Down Time Repair

To ensure minimum service disruption to end-users, Hypercom’s trained & Certified technicians can be deployed to sit to investigate any alarm or physical disruption. Our technicians have the skills and materials needed to repair faulty modules and restore optimal operation in the shortest time.

Stay in touch with us

Talk to Us

Office : +65 6336 0055
Fax : +65 6323 0122

Hyper Communications Pte Ltd

315 Outram Road, #04-03 Tan Boon Liat Building, Singapore 169074

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