CTI (Computer Telephony Integration) is an essential element of UC (Unified Communications).
It allows the user to directly make and receive phone calls from a PC, smartphone, or tablet with easy, intuitive operation.
UC Pro 2 can be synchronized with Outlook Calendar to automatically update the user’s presence in line with the calendar schedule.
Call forwarding is also possible under certain conditions.
UC Pro 2 can also integrate text messages into in-company communication and work processes by sending them via a PC, directly from Outlook or a mobile client.
UC Pro 2 can communicate with Video chat while confirming the other person’s feelings and expressions, or while viewing objects.
UC Pro 2 client application enables you to use your PC or smartphones as SIP softphone which leads office mobility. It works as a PBX extension, so you can directly communicate with other PBX terminals as extension calls.
External call via PBX or paring UC client applications with PBX proprietary terminals are also possible.
The presence of UC Client users can be confirmed on the browser without installing UC Client for accurate communication and even users without UC Client can communicate on text chat with UC Client users.