Voice Logger

 

Voice Logger

ENQUIRY
A professional Voice logger system or voice recording system can be a strong positive force and valuable ally for organizational advantage. It is a turn-key recording solution and the entire customer interactions over telephony system are logged, compressed, structured, presented and archived by it. Other advantage of voice recorded evidence help resolve disputes over accuracy of verbal, advice or instructions. Voice Logger is a PC based Multi-Channel Digital Recorder. Voice logging is an important and valuable call centre technology. Office Log allows calls to be recorded for quality assurance, training, self-evaluations, verification purposes, and dispute resolution. Records of calls can be quickly sorted, filtered, and presented. Designed to meet the rapidly expanding needs of various Law enforcement agencies, Govt. monitoring agencies, real time call monitoring applications, and emergency call centres etc. Office-Log is a PC based Multi-Channel Digital Recorder. The Voice Data is recorded in compressed format on a Hard Disk Drive and immediately converted to non-proprietary WAV format for playback .Backup of voice files can be accomplished easily to Hard Disk or DVD also.
Details

Digital Voice Logger System for ISDN/DEL/SIP TRUNK
– Monitor and records lines simultaneously
– PCI Voice Recording card
– Storing recorded files on a hard disk (up to 200,000 Hours)
– Find and Play recording by date, time and dialed no.
– Opt out recording for selected telephone numbers.
– Convert recording to wave file
– Remote playback via Web ( up to 5 PCs)

Specifications Test

4U Advantech Industrial Rack Mountable Server
– ACP-4000MB-00XE with 300W P/S RoHS
– AIMB0781QG2-00A1E, 4 x RS232
– Intel Core i5-2400 Processor (6M Cache, 3.10GHz with Cooling Fan)
– 4GB DDR3 PC1333 240 pin SDRAM Memory
– 2 x 1TB SATA Hard disk (Configured as Mirror/RAID 1)
– DVD RW, mouse, keyboard and Speaker/headset
– 18.5″ LCD Monitor or equivalent
– Licensed Windows Operating System
– System integration and burn-in test

Description

Digital Voice Logger System for ISDN/DEL/SIP TRUNK
– Monitor and records lines simultaneously
– PCI Voice Recording card
– Storing recorded files on a hard disk (up to 200,000 Hours)
– Find and Play recording by date, time and dialed no.
– Opt out recording for selected telephone numbers.
– Convert recording to wave file
– Remote playback via Web ( up to 5 PCs)