Product categories
Voice Logger
Voice logging is the practice of active recording telephone conversations. Business sectors which often do voice logging include airline, travel, hotel and FMCG industries that places high emphasise on customer care.
Voice Logger
Voice logging is the practice of active recording telephone conversations. Business sectors which often do voice logging include airline, travel, hotel and FMCG industries that places high emphasise on customer care. Popular systems used in Singapore are, NICE, NEC, Panasonic systems supported by multiple local dealers such as Dataspeech, Xtend, Premiersoft, Artech, Innovax Systems and Aeradio Technology providing their solution.
Call recording solution: A professional voice logger system or voice recording system provided huge advantage to an organisation. When things went wrong, voice logger can manage to trace back the previous record and prove the things. Recording starts automatically after configuring the voice logger and the user-friendly software allows the user to quickly retrieve any conversation in a matter of seconds. By using voice logger, it also can get the call info such as mobile numbers, call direction, date, time and duration of the call. The voice logger having a right functionality, especially to call center. Because most of the call center will receive huge of compalint by customer. By through the complaint, the user can use voice logger to trace back and listen to customer complaint and try to improve the services by themself. A voice logger works as a main character in communication system and it is very useful in any organisation. If your company need to start with a simple set-up or extend current capabilities, voice logger solution will held your organisation to improve the company services to customer shortly. The solution will held your organization to save cost, because all the hardware and software can be reuse.
The advantage of voice logger:
- 1. Quality evaluation
- 2. Recording interactions
- 3. Performance analysis
- 4. Increase in efficiency
- 5. Company policy adherence
There are some of the same features & benefits with some of the brands such as PremierSoft, Xtend Tech, Elisiontech, Mircotel Technology, Asttecs, Ameyo, Aria Telecom, Business Automation Ltd., Intellicall, etc. For more information on our products & services, please do visit us at https://www.hypercom.sg/product-category/software-solutions-customisation.html
Voice Logger
Voice logging is the practice of active recording telephone conversations. Business sectors which often do voice logging include airline, travel, hotel and FMCG industries that places high emphasise on customer care.
Voice Logger
Voice logging is the practice of active recording telephone conversations. Business sectors which often do voice logging include airline, travel, hotel and FMCG industries that places high emphasise on customer care. Popular systems used in Singapore are, NICE, NEC, Panasonic systems supported by multiple local dealers such as Dataspeech, Xtend, Premiersoft, Artech, Innovax Systems and Aeradio Technology providing their solution.
Call recording solution: A professional voice logger system or voice recording system provided huge advantage to an organisation. When things went wrong, voice logger can manage to trace back the previous record and prove the things. Recording starts automatically after configuring the voice logger and the user-friendly software allows the user to quickly retrieve any conversation in a matter of seconds. By using voice logger, it also can get the call info such as mobile numbers, call direction, date, time and duration of the call. The voice logger having a right functionality, especially to call center. Because most of the call center will receive huge of compalint by customer. By through the complaint, the user can use voice logger to trace back and listen to customer complaint and try to improve the services by themself. A voice logger works as a main character in communication system and it is very useful in any organisation. If your company need to start with a simple set-up or extend current capabilities, voice logger solution will held your organisation to improve the company services to customer shortly. The solution will held your organization to save cost, because all the hardware and software can be reuse.
The advantage of voice logger:
- 1. Quality evaluation
- 2. Recording interactions
- 3. Performance analysis
- 4. Increase in efficiency
- 5. Company policy adherence
There are some of the same features & benefits with some of the brands such as PremierSoft, Xtend Tech, Elisiontech, Mircotel Technology, Asttecs, Ameyo, Aria Telecom, Business Automation Ltd., Intellicall, etc. For more information on our products & services, please do visit us at https://www.hypercom.sg/product-category/software-solutions-customisation.html
